Terms & Conditions

The following terms and conditions govern the rights and obligations of XYCO Studio and members thereof. We may at our sole discretion, amend, vary, delete or add to these terms and conditions without prior notice, although significant changes will be notified to you.

Please read these terms and conditions carefully before using our website and creating an account with us to access our services. Together with our Privacy Policy , these terms and conditions apply to your use of our website and our services provided, as set out below.

1   The Studio

1.1 XYCO Studio (the “Studio”) is operated by Revel Fitness Pte. Ltd. (the “Company”), to provide group indoor cycling classes and the facilities required thereof to all Members (the “Services”).

1.2 By creating an account with us and agreeing to these terms and conditions, you (“Member” or “Members”) signify your agreement to be bound by these terms, as well as to comply with all studio rules and policies when attending classes at our studio.

2   Membership

2.1 All Members will need to purchase class credits in order to attend a class.

2.2 You are solely responsible for the activity that occurs on your account. You also represent that you are at least over 15 years of age, and if between the ages of 15 and 18, your parent or guardian has consented to the Terms of Service and your use of the Services.

2.3 To create an account with us to access our Services, you may be asked to provide certain details or other information. It is a condition of your use of the Services that all the information you provide to us is accurate, current and complete. Any failure to do so may result in the termination in your access to the Services. Please see our privacy policy here< add hyperlink> on how we deal with personal information or data that is provided to us.

2.4 Upon the successful creation of an account, you may book classes via our online booking system dependent on availability. Please note that our membership is personal to the Member and is non-assignable, non-transferable and non-refundable.

2.5 We reserve the right, at our sole and absolute discretion, to terminate your access to our Services and/or your membership with no notice given.

3   Limitation of Liability

3.1 All Members are required to carefully read and agree to the terms of our liability waiver form before attending any of our classes at the studio.

4   Booking and Cancellation

4.1 You may purchase class credits to book classes or packages via our online booking system, subject to availability and on a first-come first-served basis. Subject to your rights of cancellation as set out in this clause, payments for class credits are non-refundable unless otherwise stated.

4.2 All purchased class credits must be used within their stipulated validity period, before their expiration date. You will not be refunded for any unused or expired class credits.

4.3 Our class schedules are available online on our website, and will be updated from time to time. You may also check when updates will be posted under the “Schedule” tab of our website. We reserve the right to make changes to our class schedules, and endeavour to ensure reasonable notice is given to all Members booked for the respective classes.

4.4 Any cancellation of bookings made by you must be made before 9.00pm on the night before your scheduled class in order for your class credits to be refunded back to your account. Failure to do so will result in your credits being deducted from your account.

4.5 For members who arrive late or do not attend classes booked on our system, please refer to our Studio Rules and Policies in Clause 7 below.

5   Online Waitlist

5.1 Members may join our online waitlist for any of their desired classes that are fully booked, and will be enrolled automatically into a class when any slot becomes available. If no slot becomes available, no class credits will be charged to your account. We do not guarantee any availability of slots.

6   Walk-in Policy

6.1 All walk-in Members will be accepted on a first-come, first-served basis, dependent on equipment availability (“bike availability”). In the event of a full class, our policy is such that Members’ reservation spots will be released if they are not checked in by 3 minutes before class begins.

7   Studio Rules and Policies

7.1You will be subject to the Studio’s rules in respect of the use of the premises and the facilities and equipment provided therein. These are as follows:

  1. All Members and attendees should be physically present 3 minutes prior to the start of their scheduled class to avoid their bikes being released to walk-ins, as stated in Clause 6.1 above. We highly recommend that first-time riders be present at least 20 minutes prior to the start of class so as to ensure adequate time for our staff to assist you in preparation for the class.
  2. All Members and attendees are to ensure that they are properly dressed for all classes. Water bottles and socks are required, and towels and lockers will be available for use at the studio.
  3. All Members and attendees agree that in providing lockers for their use, the Studio is in no way responsible for their personal belongings while they are present at the studio.
  4. All Members and attendees who are late will not have their class credit returned back to their account.
  5. All Members and attendees who are no-shows will not have their class credits returned back to their account.
  6. Class cancellations must be made before 9.00pm on the night before the scheduled class. Any late cancellations will result in the class credit being deducted from their account.

8   General

8.1 Governing Law and Jurisdiction. These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of Singapore. Each Party hereby submits to the non-exclusive jurisdiction of the courts of Singapore.

8.2 Applicability of the Contracts (Rights Of Third Parties) Act (Chapter 53B) of Singapore. The Contracts (Rights of Third Parties) Act (Chapter 53B) of Singapore shall not apply under any circumstances to these Terms and Conditions, and any person who is not a party to this Agreement (whether or not such person shall be named, referred to, or otherwise identified, or form part of a class of persons so named, referred to or identified, in this Agreement) shall have no right whatsoever under the Contracts (Rights of Third Parties) Act (Chapter 53B) of Singapore to enforce this Agreement or any of its terms.